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TASKE Call Accounting Software
Build your contact center on a solid foundation with TASKE Contact software, a flexible contact center call accounting software. Thousands of contact and call center supervisors around the world rely on TASKE Contact to help manage their agents, set and meet service levels, and provide vital management information on call activity.

TASKE Contact offers real-time ACD monitoring and historical call reporting for the contact center. Among other enhancements, this version offers a web portal for access to real-time data and TASKE's advanced cradle-to-grave search tool, Visualizer. TASKE Contact is a robust call management software application that is easy to use and its advanced forecasting applications help contact centers continually improve their call service levels.

These key features mean contact center managers using TASKE Contact can:
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  • Real-Time - Respond immediately to changing call volumes and resource availability.
  • Review - See what has happened so far today.
  • Replay - Improve fiscal management; Identify and target inefficiencies.
  • Reports - Enhance customer service and maintain service level targets.
  • Visualizer - Perform complex call record searches with ease.

TASKE Contact is the key element of the TASKE Management Solutions suite. The modularity of the suite, with its add-on applications and partner products, is perfect for the growing contact center that wants a secure investment.

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