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| TASKE
Call
Accounting Software |
| Build
your contact center on a solid foundation with TASKE Contact software, a flexible contact center call accounting
software. Thousands of contact and call center supervisors around the world rely on TASKE Contact
to help manage their agents, set and meet service levels, and provide vital management information on call
activity.
TASKE Contact offers real-time ACD monitoring and historical call
reporting for the contact center. Among other enhancements, this version offers a web portal for
access to real-time data and TASKE's advanced cradle-to-grave search tool, Visualizer. TASKE Contact
is a robust call management software application that is easy to use and its advanced forecasting applications
help contact centers continually improve their call service levels.
These key features mean contact center managers using TASKE Contact can: |
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- Real-Time -
Respond immediately to changing call volumes and
resource availability.
- Review
- See
what has happened so far today.
- Replay
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Improve fiscal management; Identify and target
inefficiencies.
- Reports
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Enhance customer service and maintain service level
targets.
- Visualizer
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Perform complex call record searches with ease.
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TASKE
Contact is the key element of the TASKE Management
Solutions suite. The modularity of the suite, with its
add-on applications and partner products, is perfect for
the growing contact center that wants a secure
investment. |
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