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| ENTERPRISE
CS FEATURES |
- Networking
Integration - Network multiple office locations
and remote workers to share system features and
communicate with 100% transparency using T-1 or IP
networking.
- ACD
Integration - Provides a wide range of contact
center features including automated call processing,
agent/supervisor features and more.
- Omegatrek
Wireless Integration - Remain accessible to
calls while roaming your facility with access to
system features from a digital wireless handset.
- Voice
Mail / Automated Attendant Integration -
Provides voice mail, automated attendant and
one-stop unified communications.
- E-Response
Help Call - Automatically notifies a group of
extensions when an extension is off hook for a
certain amount of time or has dialed 911.
- Conversation
Recording - Record phone conversations to voice
mail for future reference.
- Voice
Mail Monitor - Monitor voice mail messages as
they are being recorded and even interrupt the
recording to initiate a conversation.
- Whisper
Page - Communicate with a busy extension without
interrupting the call. Your voice or the voice of
the person you are calling is not audible to the
outside caller.
- Text
Messaging - Send standard system or personal
16-character text messages to another extension's
station display when they are on a call.
- Multiple
Mailbox Keys - Multiple mailbox keys can be
programmed on a phone that is shared by multiple
users. This provides different users their own voice
mailbox with easy access to messages via their
assigned mailbox key.
- Intuitive
GUI Programmer - Allows a station user to
configure their own phone. It also allows a
company's system admin to configure the system
instead of relying on external maintenance support.
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Voicemail
